The cost depends on the size of your home; however, we have developed a straightforward approach to provide you with an actual quote – no hidden or extra fees. You can request an instant quote – CLICK HERE.
Our goal is to help you keep your home safe; therefore, we strongly advise you to provide your own cleaning rags (microfiber preferred). For customers part of My Neighborhood Cleaning Club, we provide you with a cleaning starter kit that includes rags, brushes, and sponges. You provide your own supplies, whether your preference is conventional or eco-friendly. We recommend a glass cleaner, surface cleaner, and floor cleaner.
There are a number of things we can’t help with for liability issues – our cleaning professionals do not use or carry a ladder or step stool, we have extension dust cleaners. To get the full list of what we are not equipped to help with, CLICK HERE (PDF TO BE ADDED)
We love our furry friends! If you do not plan to be home when we arrive, please inform us how to properly clean your home while doing what is best for your pet, as you know your pets better than we do.
We make every effort to send the same team members to the same homes but there are instances when we may be required to substitute team members to service homes. Those who do not receive frequent cleanings are less likely to have the same team due to scheduling.
All of our team members receive the same standard of training, so you will always receive the same quality of service. Additionally, your cleaning booking profile includes notes specific to your cleaning instructions.
No questions asked, we will schedule a re-clean the next day at no cost to you! We are happy to meet with you to discuss to make sure we understand your concerns and get it right.
We strongly suggest eco-friendly products. While most green products cannot remove all harmful forms of bacteria, we strive to use the most effective methods for each service. We use microfiber cloths and pads rather than paper.
We are very careful about moving around within your home and pay close attention when dusting; however, if an item is broken or damaged, we will immediately send you an email, and we will cover the cost of replacement. Any valuable items will be handled via an insurance claim. We will avoid cleaning any items of extreme value, including, but not limited to, plasma TVs, computers, and other electronics.